The Ipswich Water Department was created in 1894. The original water system was limited to the downtown area and was established primarily for fire protection. The system has expanded significantly since its inception.  It consists of two divisions, Treatment and Distribution, which provides drinking water and fire protection to approximately 98% of the population.

The Water Department is available 24/7 to serve our customers.  

If you have an emergency outside of our normal business hours, please call 978-356-6635 to reach our after-hours answering service.  On-call staff can talk through your issue and respond in person, if necessary.  Please note – if the situation is not an emergency and an in-person response could wait until normal business hours, you may be charged $250 for staff to respond.

  1. Lord Square Sewer Work, Monday Oct. 2nd

    Lord Square Sewer Work starting on Monday, Oct. 2nd at 7AM. Please expect delays if traveling in the area. Traffic details will be in place and will assist in getting school busses and walkers in the area through during school drop off/pick up times. Read on...
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Visit Our Updated Water Conservation Page!

Water conservation is important throughout the year. Visit our Water Conservation Page for water saving tips and current offers on water conservation tools. Remember, every drop counts!

Healthy Lawn Happy Summer!